Returns Policy
Our 30-day returns policy means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, we will issue a refund.
For your protection, we recommend that you use a recorded-delivery service to track any returns. When returning any item, make sure you include a copy of the invoice or invoice number and a note explaining the reason for return, without this we may reject the return.
Cancellation Policy
An order placed through our on-line shop can be cancelled if adequate notice is given before we dispatch the order. Once an order has been dispatched it cannot be cancelled but the goods can be returned in accordance with our return policy.
Warranty
All our items come with a 12 month parts warranty, please note this is a parts warranty only, if your item fails within 12 months, we will require you to return it to us, we will need proof of purchase, order number or invoice number. This will ensure we can track down the original order.
Once we have received the item back we will check it for faults, should it be that the item can be repaired then we will do this, however if the item is beyond repair we will issue you with a new item or refund.
Please note we will not be able to swap faulty items without having the item back first.
