Orders & Delivery
We aim to dispatch all orders the same working day if received before 12 pm. Please allow additional time for dispatch during Bank Holidays. If your order is subject to a significant delay, we will contact you with an expected dispatch date.
Next Day Delivery
We use a next day delivery service for most orders. However, due to the current high volume of parcels across courier networks, next day delivery cannot be guaranteed. While we understand the frustration this may cause, we kindly ask you to bear this in mind when placing your order.
Delivery Instructions
To help ensure you receive your parcel as quickly as possible, please provide:
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An alternative neighbour’s address, or
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A safe place for delivery
We can add these details to the consignment for your convenience.
Tracking Information
Tracking details will be provided for:
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Items sent by courier
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Royal Mail Tracked and Signed services
Please note: Tracking is not available for items sent by 1st or 2nd Class Royal Mail.
Highlands, Islands & Overseas Orders
If you live in the Highlands, Ireland, Islands, or overseas, please contact us with your full address details before placing your order so that we can provide a shipping quote. Unfortunately, orders placed without this step will need to be cancelled.
Payment, Pricing & Promotions
All of our current products and prices are displayed clearly on our eBay store. Prices may be subject to change, and we reserve the right to amend them without prior notice.
VAT
All prices, including delivery charges, are shown inclusive of VAT at the current applicable rate. A full VAT invoice is provided with every order for your records.
